The social media platform Instagram users are going gaga as they are complaining that they aren’t able to use the DMs feature anymore, know about the can’t send messages on the app error
If you’re also the one who’s encountering the glitch from a day or two, let us tell you, you’re not the only one as everyone across the globe seems to have the same issue as they aren’t able to send messages to their loved ones.
As of now, the social media platform Twitter is flooded with a hashtag #instagramdown as social media users seemed to take the matter onto the tweet sharing app.
At the time of writing, the numbers of these complaints are only getting increasing as the time passes.
Instagram Can’t Send Messages On App And DM Failed To Send Error Explained And Problme Fix
Meanwhile, Instagram hasn’t addressed the issues or hasn’t provided any updates regarding the same. However, we are expecting the matter to be just a glitch.
Though the users seem to be struggling as they can’t communicate using the platform. The users of the platform are urging the brand to come up with a solution as quickly as possible.
Ever since then, the issue continues to interrupt the services as users started noting they aren’t able to send or receive the messages.
Meanwhile, some users are also encountering another issue like their messages are disappearing on their own after being sent, while some are complaining that they aren’t able to receive the messages at all.
There are other users who seemed to be notifying about ‘unread messages’ for the DMs that they have already checked.
The photo-sharing app users are taking the matter to Twitter in hopes of finding a solution but as of now they aren’t able to get any results.
For those who are curious to know the reason behind this issue, let us tell you, the reason behind this issue might be a glitch due to the platform being constantly updated for a while now.
However, it’s just an assumption, the platform is yet to have an official word on the issue. Until the platform provides any reason behind the issue, here are some possible methods to solve the issue.
First of all the social media users need to restart the app and then they need to re-send the messages which are stuck or which aren’t being sent.
If the issue still persists, the users need to update their app to the latest version.
Another reason could be the internet connectivity issue, so before doing anything do remember to check that your internet connection is stable enough. if your WiFi isn’t working, switch to your mobile data.
Last but not the least, another reason could be the lack of space on the app. If your application doesn’t have enough space, it could cause some glitches. So make sure to delete the cache.